Industry - Healthcare

Engineering for systems where a production bug is a patient safety issue.

HIPAA-aware architecture, EHR integration, and clinical AI that clinicians will actually trust. We build healthcare systems with explainability and audit trails from the start - not as an afterthought.

On HIPAA compliance

We are an engineering firm, not a HIPAA compliance consultancy. We build systems that are architected to be HIPAA-aware - PHI boundaries enforced in code, access controls properly implemented, data flows documented. Final HIPAA compliance certification is with your legal and compliance teams. We have supported that process many times.

Where we help

The engineering problems we see most in healthtech.

AI features that clinical stakeholders will not trust

An LLM that summarises notes or flags anomalies is valuable until a clinician asks how it decided. Production healthcare AI needs explainability, human-in-the-loop controls, and audit trails from day one.

EHR integration that takes months instead of weeks

HL7 FHIR, Epic, Cerner - every integration is different and slower than expected. We have done these before and know where the edge cases hide.

Data pipelines that are not safe for clinical use

PHI leaking across environment boundaries. Logging that captures data it should not. Training pipelines that mix de-identified data with production records. These are not theoretical.

Products built for a single site that need to scale to ten

Hardcoded workflows. Configuration managed in spreadsheets. Multi-tenancy bolted on after the fact. The architecture worked for the pilot site - it does not work for enterprise rollout.

Inference latency that makes clinical AI impractical

Models that score accurately in evaluation but are too slow to be useful in a clinical workflow. Optimization for clinical latency requires different approaches than standard production AI.

Systems that cannot survive an audit

Incident response that is undocumented. Access controls that are technically present but not enforced. Change logs that exist but are not searchable. We have seen what auditors ask for.

Healthtech - Series AClinical AI
Inference cost reduced by 73% - same clinical accuracy

A patient-intake AI was running GPT-4o for every interaction. Accurate, but expensive and too slow for clinical workflow latency requirements. We rebuilt the pipeline as a routed multi-model system - small models for triage routing, larger models only when complexity requires it. The result: one-third the cost, half the latency, same accuracy on the clinical evaluation set.

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Read the full case ->
System types

What we build for healthcare teams.

These are the categories of healthcare systems we build and modernize most often. Most start with a Product Pilot to validate the technical approach before committing to a full build.

Learn about Product Pilot ->
  • Clinical AI with explainability and audit trails
  • Patient intake and triage automation
  • HL7 FHIR / EHR integration (Epic, Cerner)
  • HIPAA-aware data pipeline architecture
  • Medical document processing and classification
  • Interoperability and data exchange systems
  • Multi-tenant healthcare SaaS platforms
  • Inference optimization for clinical workflows
  • Remote patient monitoring (RPM) systems
  • Telemedicine and virtual care platforms
Client feedback

What clients say about working with us.

We brought Insoftex in after our second failed attempt at productionising the model. In six weeks they rebuilt the inference layer, instrumented it properly, and gave us an eval harness our own team could extend. They told us no twice during the engagement — both times they were right.
Jonathan Langley

Jonathan Langley

CTO · Azarc · UK

We're very happy with the outcome and already looking ahead to the next phase. What stood out most was Insoftex's strong sense of ownership, transparent and fast communication, and ability to think beyond the initial scope to continuously add value. From day one, they supported us in shaping the product vision, through to delivering a high-quality MVP. The result is a robust platform that enables customers to easily book advertising placements and effectively drive visibility and sales. A reliable and forward-thinking partner.
Fei Cheong

Fei Cheong

General Manager · US

We had a great experience working with the Insoftex team. They played an important role in delivering a modern application for power quality and energy generation analytics, owning both front-end development and automated QA. They built a flexible, user-centric dashboard with configurable widgets, making it easy to analyze data across devices, parameters, and time ranges. Insoftex combines strong technical expertise with a clear focus on quality and delivery. A reliable partner I'd confidently recommend.
Shimon Yannay

Shimon Yannay

Head of Software Development · Israel

Collaborating with Insoftex on our healthcare project proved to be transformative. Their team skillfully re-architected our platform based on comprehensive feedback, delivering exceptional results. They effectively addressed complex challenges while maintaining a strong emphasis on quality and precision. We look forward to continuing our partnership and highly recommend Insoftex to anyone seeking innovative, high-quality solutions.
Dmitry Shteyn

Dmitry Shteyn

CTO · VURVhealth · USA

Working with Insoftex on the social engagement platform, The Club of Names, was both productive and inspiring. They were involved far beyond development — they helped shape the product's concept and actively contributed ideas that strengthened its core functionality. Together, we built a platform that provides information about names, generates personalized articles, helps users select baby names, and includes a social feature — a chat for people with the same name to connect.
Jason Walker

Jason Walker

CEO · JWALKER Marketing · USA

I am happy to share my experience with Insoftex. They made for us a custom .NET application, and it is working very well! It fits perfectly with our needs, and the team did an excellent job integrating it within our local network. Their communication with Azure was seamless, and their professionalism made a big difference. We are pleased with the result and can highly recommend Insoftex for their dedication to quality work!
Thomas Marquardt

Thomas Marquardt

CEO · Marquardt Informatik · Germany

We are delighted to acknowledge that Insoftex skillfully programmed our frontend using React, meticulously bringing our design to life. Their adherence to our timelines and effective communication ensured a seamless and productive collaboration.
Ingmar Kruse

Ingmar Kruse

CEO · Sun Sniffer · Germany

This has been an amazing experience working with Insoftex, between the communication, the collaboration, and commitment to delivering results it has exceeded our hopes.
Madison Pratt

Madison Pratt

CTO · DLTChain · Canada

They don't do standard, off-the-shelf products. Rather, they keep their eyes on the market for the newest trends.
Chad Taylor

Chad Taylor

CEO · Hudson INC · USA

Insoftex's work quality surpassed my expectations. You are fantastic partners.
Emmie Reese

Emmie Reese

CEO · EpicFlow · USA

Insoftex team have been professional and enthusiastic. The team was always available (even during US-hours). Great job!
Andrew Wilson

Andrew Wilson

CTO · Stealth Startup · USA

Building a clinical AI system that has to work?

Book a 30-minute technical call. We will ask about your workflow, your constraints, and what safe means for your specific deployment context.

Book a 30-min technical call

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